Shipping Policy
Last Updated: 05/11/2025
Thank you for shopping with Jai Maa Kali Enterprises.
Please read our Shipping Policy carefully before making any purchase.
1. Digital Product Delivery
All our products — including eBooks, WordPress themes, plugins, and software tools — are digital downloads.
Therefore, no physical items are shipped.
Once your payment is successfully processed, you will receive:
An email confirmation of your purchase.
A secure download link to access your product immediately.
In most cases, digital delivery is instant. However, please allow up to 1–2 hours in case of server delays or payment verification.
2. Delivery Method
Your purchased digital product(s) will be delivered via:
Direct download link on the order confirmation page.
Email notification containing your download link and invoice.
Make sure to provide a valid and active email address during checkout to ensure successful delivery.
3. Delivery Issues
If you do not receive your digital product within the expected time frame:
Check your spam or junk folder for the confirmation email.
Ensure your payment was successfully processed.
If the issue persists, contact our support team at [your support email address] with your order details.
Our team will verify and re-send the download link if necessary.
4. No Physical Shipping
Since Jai Maa Kali Enterprises deals exclusively in digital goods, we do not offer physical shipping, courier, or postal delivery services.
All transactions and deliveries are completed electronically.
5. Product Access Duration
After purchase, your download link will remain accessible for a specified duration (usually 7–15 days).
We recommend downloading and securely storing your product files immediately after purchase.
Refund Policy
At Jai Maa Kali Enterprises, customer satisfaction is our top priority. However, due to the digital nature of our products, we maintain a strict no-refund policy after a product has been downloaded.
Please Note:
All sales of digital goods (eBooks, WordPress themes, plugins, software) are final and non-refundable once the download link is accessed.
Refunds may be considered only if:
You are charged twice for the same product.
The product file is corrupt or incomplete and cannot be accessed even after our support team assists.
To request help or resolve any issue, you can contact our support team at jaimaakalienterprisesjmk@gmail.com
Cancellation / Return / Exchange Policy
At Jai Maa Kali Enterprises, we strive to deliver high-quality digital products and ensure that our customers are fully satisfied with their purchases.
However, due to the digital nature of our products, we maintain a clear policy regarding cancellations, returns, and exchanges as outlined below.
1. Cancellation Policy
Orders for digital products (eBooks, WordPress themes, plugins, software, etc.) cannot be cancelled once payment has been successfully processed.
Since the product is made available instantly via digital download, cancellation requests made after payment will not be accepted.
If your payment was made by mistake or charged twice, please contact our support team immediately at [your support email address] with your order details. We will verify and process a refund if applicable.
2. Return Policy
As all products sold by Jai Maa Kali Enterprises are intangible digital goods, we do not accept returns under any circumstances.
Once the product download link has been accessed or the product has been downloaded, it is considered delivered and consumed.
No returns will be entertained after digital delivery has occurred.
3. Exchange Policy
We do not offer product exchanges for digital downloads.
In case you accidentally purchase the wrong digital product, please contact us before downloading it. If the product has not yet been downloaded, we may, at our sole discretion, consider an exchange for a product of equal value.
4. Exceptions (Eligible for Review)
A refund or replacement may be considered only in the following exceptional cases:
You were charged twice for the same product.
The downloaded file is corrupt or inaccessible, and our support team fails to provide a working replacement within 48 hours.
In such cases, please email your request to [your support email address] with:
Order ID
Date of Purchase
Proof of payment
Description of the issue
Our team will review and respond within 2–3 business days.
5. Non-Refundable Clause
Please note that once a digital product has been downloaded, it becomes non-refundable and non-returnable.
By completing a purchase, you acknowledge that you have read, understood, and agree to this non-refundable digital goods policy.